Subject
These terms and conditions aim to define the contractual relationship between buyer and Tendal and conditions applicable to all purchases made through the site Tendal merchant that the buyer either professional or consumer. The acquisition of property or services through this site implies acceptance by the buyer of these terms and conditions.
These conditions shall prevail over any other general or special conditions not specifically approved by Tendal. Tendal reserves the right to modify these terms and conditions at any time. In this case, the conditions will be those in effect at the date of the order by the buyer.
Characteristics of goods and services
Products and services are those listed in the catalog published on the site Tendal. These products and services are offered within the limits of available stocks. Each product is accompanied by a description provided by the supplier.
The photographs in the catalog are as accurate as possible but can not ensure a perfect similarity with the product, especially with regard to color.
Rates
The prices listed in the catalog prices are not subject to VAT, VAT. not applicable, Art. 293 B of the CGI. Tendal reserves to change prices at any time, except that the prices contained in the catalog on the day of the order shall be applicable only to the buyer. The prices shown on catalog does not include the cost of order processing, transportation and delivery.
Area
The online sale of products and services presented in this site is for buyers who reside in France, Belgium, Spain and overseas territories or Monaco.
Orders
The buyer, who wishes to buy a product or service must:
- Fill in the form of identification which show all the data requested or giving customer number if any;
- Complete the online order form giving all the references of selected products or services;
- Validate the order after reviewing it;
- Make payment as provided;
- Confirm the order and payment. The confirmation of the order implies acceptance of these terms of sale, the recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions. All data recorded and confirmed valid proof of the transaction. Confirmation worth signing and acceptance of transactions. The seller will email confirmation of the order recorded.
Withdrawal
Buyers, non-professional individuals qualify for a withdrawal period of seven days from the delivery of their order to return the product to the seller for exchange or refund without penalty, except for return postage. Terms of payment The price is payable to the order.
Payments will be made by credit card and will be made through the secure Paypal uses SSL (Secure Socket Layer) so that the transmitted information is encrypted by software and no third party can read it during transport over the network.
The buyer's account will be debited on dispatch of products or services available and the amount of goods or services delivered or downloaded.
Delivery
Deliveries are made to the address specified in the order that can only be in the area agreed. The risks are borne by the purchaser at the time the goods have left the premises of Tendal.
In case of damage during transportation, complaint must be made with the carrier within three days after delivery. Delivery times are only indicative and if they exceed thirty days from the order, the contract may be terminated and the buyer paid.
Warranty
All products supplied by the seller have the legal guarantee provided by Article 1641 of the Civil Code. In case of non-compliance of a product sold, it can be returned to the vendor who will exchange or refund. All claims, requests for exchange or refund must be made by post at the following address: 11 chemin des Longrais Maltot 14930 within thirty days of delivery.
Disclaimer
The seller, in the process of selling online is only bound by an obligation of means, his liability can not be held liable for damages resulting from the use of the Internet such as data loss, hacking, viruses, break service, or other unintended problems. Intellectual Property All elements of the site Tendal are and remain the exclusive intellectual property of Tendal.
Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, the elements of the site they are software, video or audio. Any single link or hyperlink is strictly prohibited without the express written consent of Tendal.
Personal Data
According to the law relating to data, files and freedoms of January 6, 1978, the information containing names of buyers may be subject to automated processing. Tendal reserves the right to collect information on purchasers including by using cookies, and, if desired, to transmit to business partners collected information.
Buyers may object to the disclosure of their details by notifying Tendal. Similarly, users have a right to access and correct data concerning them, according to the law of January 6, 1978. The processing of information, including the management of e-mail addresses of users of the site has been declared to the CNIL September 28, 2010 with registered number 1455660.
Filing - Proof
Tendal archive purchase orders and invoices on a reliable and durable as a true copy in accordance with the provisions of section 1348 of the Civil Code. The registers of Tendal be deemed by the parties as proof of communications, orders, payments and other transactions between the parties.
Dispute Resolution
These conditions of online sales are subject to French law. In case of dispute, jurisdiction is given to the competent courts of Yvelines, despite multiple defendants or warranty.